Dr. Allen Teh

 

Dr. Allen Teh is the founder and Chief  Executive Officer For the Centre for Customer Care (CCC) Malaysia. He has conducted extensive worldwide research on customer service as well as on customer behaviour related to business. His latest research was on Emotional Intelligence (EQ) and how that impacts business profitability through employees'  work performance.

Dr. Allen Teh has more than 29 years of work experience in service operations as well as Human Resource Management, Management Consultancy and Training. He is an experienced Customer Service Consultant. Human Resource Consultant. Human Resource Professional as well as Executive Search Consultant. He has held senior managerial positions in diverse industries namely food and beverage, entertainment, manufacturing, property development and construction. insurance. oil-palm plantations and biotechnology. Dr. Allen Teh was also the Managing Consultant with Pricewaterhouse for a period of time.

As a trainer and consultant, Dr. Allen Teh has trained for banks, governmental bodies, healthcare organisations, insurance companies, security firms, travel and tour agencies, vacation clubs, direct selling, property development, fast-food restaurants as well as call centres.

Dr. Allen Teh has a strong belief that the youth of today is the future of tomorrow. He has an intense passion to assist teenagers in becoming people of character and inner strength, discovering and living up to their potentials,  and becoming winners in all aspects: personal, family, friendship, career and business. His colourful, and many a times, challenging life experiences will surely inspire the youth to become a better person, dare to dream the impossible and to achieve greater heights of success.

Dr. Allen Teh holds a Doctorate Degree in Business Administration from Southern Cross University, Australia and MBA from the University of Dubuque. Iowa. USA 

           And....the Team                           

Sherson Lian

The Boom-Boom Girls

The Muhibbah Group